Overview

TypeitWrite Ltd is committed to protecting the privacy of our clients and users of our website, and to fulfilling recent GDPR requirements. We will ensure that the information you submit to us, or which we collect, via various channels (including our website or via e-mail) is only used for the purposes of providing our primary services.

Security & Privacy Summary

All collected and submitted data is treated with the strictest confidentiality.
TypeitWrite Ltd aims to comply with all GDPR regulations.
All received and collected data is treated as strictly confidential.
The workflow systems we use are 256 bit SSL secured and accounts/uploaded files can be password protected, offering a double layer of protection.
We do not collect contact information for any marketing purposes.
All staff are subject to Contractor/Confidentiality Agreements..
We are always happy to review and sign your own agreements where requested.

Storage & Retention Summary

Customers can request access or deletion of data, transcripts and media at any time.
Audio files/transcripts are deleted from all workstations, laptops, tablets etc., 7 days after delivery and safe receipt to the customer.

Customers can request access or deletion of data, transcripts and media at any time.

Confirmed audio is retained for 30 days from contract end date in case of any loss or damage to original files and duplicates are required.

User access to transcripts is available for 30 days from contract end date.

The Information we collect

In some areas of our website we ask you to register and thereby provide personal information. When you do so, we ask you to give us your name, email address, company or affiliation, department, job title and other personal information for the purpose of supplying the services to you.
We collect statistical information about browsing actions and patterns which can be associated with specific users, including the pages on the website that you visit and the functionality of the services of which you make use.

How we use your Personal Information

The information you provide will be kept confidential. We will hold, use and disclose your personal information for our legitimate business purposes including:

to identify you and authenticate your use when you visit the Site;
to provide our Services to you as a user of the Site,
to notify you about changes to our service and/or the Site;
to fulfil contractual obligations with our clients;
to release personal information to regulatory or law enforcement agencies, if we are required or permitted to do so.

The Legal Basis for Processing your Personal Information

Under GDPR, the main grounds that we reply upon in order to process personal information of our users are the following:
Necessary for entering into, or performing, a contract – in order to perform obligations that we undertake in providing a service to you, or in order to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data;

Use of Cookies

Our website uses cookies (defined below) for collecting user information from the Site and all visitors are notified of this. Cookies are messages given to a web browser by a web server. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. We use cookies and tracking to understand how users use and behave on the Site.

Security

We respect your information and have put in place measures to ensure the security of the information we collect and store about you. We are committed to protecting your personal data from unauthorised disclosure and/or access.

Right of Access

You have the right at any time to ask us for a copy of the personal information about you that we hold.

Consent

To the extent that we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

Complaints

If you are unhappy about our use of your personal information, you can contact us at enquiries@typeitwritetranscription.co.uk. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office.

Be Sociable, Share!